Onsite Portal - Degraded Performance

Incident Report for Cadmium

Resolved

The issue affecting attendee record search performance in Eventscribe Onsite has been resolved. We've optimized how searches run, and performance has returned to normal.
Posted Sep 17, 2026 - 09:36 EDT

Monitoring

The issue with Eventscribe Onsite regarding degraded performance when searching attendee records has been identified. It is no longer causing issues with searchs and we are monitoring to ensure quality performance continues.
Posted Sep 14, 2026 - 11:47 EDT

Update

We are continuing to investigate the issue within Eventscribe Onsite causing degraded performance when searching attendee records. We will provide an update within the next 30 minutes.
Posted Sep 14, 2026 - 11:06 EDT

Investigating

We are currently investigating an issue with Eventscribe Onsite regarding degraded performance when searching attendee records. We will provide an update within the next 30 minutes.
Posted Sep 14, 2026 - 10:28 EDT
This incident affected: Eventscribe (Onsite).