Monitoring - We deployed the fix this morning and have been monitoring closely since. Past event emails are no longer being triggered, and we don't expect any further impact.
Thank you for your patience while we worked through this.
Aug 13, 2026 - 09:24 EDT
Update - Testing is still in progress and we're targeting a release once validation is complete. We'll follow up with another update in the morning.
Aug 12, 2026 - 16:21 EDT
Update - Our team has identified the root cause and developed a fix to stop past event emails from sending. We're validating the fix now and will provide another update in an hour.
Aug 12, 2026 - 13:50 EDT
Identified - Our team has identified the root cause of the issue and is working on a fix.
We will provide another update within an hour.
Aug 12, 2026 - 12:28 EDT
Investigating - We are currently investigating an issue regarding emails reminder being sent for past events.
We will provide an update within the next 30 minutes.
Aug 12, 2026 - 11:58 EDT
EthosCE
Operational
90 days ago
100.0
% uptime
Today
Warpwire
Operational
90 days ago
100.0
% uptime
Today
Eventscribe
Operational
90 days ago
99.99
% uptime
Today
Registration
Operational
90 days ago
99.97
% uptime
Today
Education Harvester
Operational
90 days ago
100.0
% uptime
Today
Website
Operational
90 days ago
100.0
% uptime
Today
Mobile App
Operational
90 days ago
100.0
% uptime
Today
Expo Harvester
Operational
90 days ago
100.0
% uptime
Today
myCadmium
Operational
90 days ago
100.0
% uptime
Today
Survey Magnet
Operational
90 days ago
100.0
% uptime
Today
Scorecard
Operational
90 days ago
100.0
% uptime
Today
Onsite
Operational
90 days ago
100.0
% uptime
Today
Logistics
Operational
90 days ago
100.0
% uptime
Today
Elevate
Operational
90 days ago
100.0
% uptime
Today
Elevate
Operational
90 days ago
100.0
% uptime
Today
Conference365
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
A release deployed on 8/11/2026 at 9:30 PM Eastern to the website/app database caused a failure within Registration-Website syncing that impacted the updating or creation of any registrants within Website/App. An update was made on 8/12/2026 at 10:45 AM Eastern to resolve this issue and syncing is now working as expected.
Aug 12, 13:56 EDT
Monitoring -
A fix to the Eventscribe Registration API has been implemented and we are monitoring the system to confirm everything is working as expected. An update will be provided shortly.
Aug 12, 10:54 EDT
Identified -
We have identified the cause associated with the Eventscribe Registration API that is impacting the connection with Website and App and are working on a fix. We will provide an update within the next hour.
Aug 12, 09:57 EDT
Investigating -
We are currently investigating an issue regarding Eventscribe registration APIs that is impacting the connection with the Eventscribe Website and App and Check-in and Badging. We will provide an update within the next hour.
Aug 12, 09:26 EDT
Resolved -
We have resolved the issue with how credits report to CE Broker and it is available in our EthosCE 7.107 release.
Aug 10, 13:33 EDT
Update -
We're continuing to validate the fix for the CE Broker credit reporting issue affecting session-based events. Testing is going well, and we're committed to including this fix in our upcoming Standard Core Release in August.
We'll keep you posted here as soon as it's live. Thanks for your continued patience.
Jul 31, 09:28 EDT
Update -
We've identified the fix for the CE Broker credit reporting issue affecting session-based events, and it's now moving through our QA process. We're committed to releasing it as soon as it's ready.
Credits already earned remain safe, and we'll correct the reporting as part of the fix.
We'll keep you posted here as soon as it's live. Thanks for your continued patience.
Jul 29, 09:44 EDT
Identified -
We're aware of an issue affecting how credits report to CE Broker for session-based events (such as RSS or series activities). When multiple sessions share a course, CE Broker can combine their hours, so a single session may show the full event's total instead of its own.
We've identified the cause and our team is actively working on a fix. Credits already earned are safe, and we'll correct the reporting as part of the fix.
We'll post an update here as soon as the fix is live. Thanks for your patience.
Jul 28, 14:25 EDT
Completed -
The scheduled maintenance has been completed.
Aug 8, 04:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 02:00 EDT
Scheduled -
Saturday, August 8, 2026, 2:00–4:00 AM ET — We're upgrading the infrastructure that connects Elevate sites to the internet to improve reliability and security.
No action is needed and there is no planned downtime. Your site, web address, content, and user logins stay exactly the same. During the maintenance window, a visitor may briefly see a connection or security-certificate notice that clears on its own within a few minutes.