The issue has been resolved. We will share root cause analysis as soon as possible.
Posted Sep 26, 2025 - 17:22 EDT
Update
We are continuing to monitor for any further issues.
Posted Sep 26, 2025 - 13:55 EDT
Monitoring
A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.
Posted Sep 26, 2025 - 13:55 EDT
Identified
The root cause has been identified, and our team is working as quickly as possible to fix the issue. Thank you for your patience! We will provide an update as soon as we have more information.
Posted Sep 26, 2025 - 12:40 EDT
Investigating
Our team is aware of degraded performance with Eventscribe products and is working swiftly to identify the root cause.
Posted Sep 26, 2025 - 11:31 EDT
This incident affected: Eventscribe (Registration, Education Harvester, Website, Mobile App, Expo Harvester, myCadmium, Survey Magnet, Scorecard).